Estimated unrecovered value is calculated from annual dispute volume, average disputed value, and the user's current disputed-value recovery assumption. This amount-weighted input is principal returned divided by principal disputed for the same mature cohort. Estimated dispute fees use annual volume and the user's average net fees per opened case. Estimated internal handling cost uses annual volume, handling time, and hourly staff cost.
Amount-weighted recovery is not a chargeback rate or ratio. To measure dispute frequency, use the separate guide to calculate chargeback rate and ratio, then reconcile its count-based numerator, denominator, and reporting month before comparing it with a network program.
Annual baseline = estimated unrecovered value + estimated dispute fees + estimated internal handling cost
Choose the next destination by task. Use the interactive chargeback cost and net-recovery calculator to enter your own assumptions and test an editable provider scenario. Use the true-cost formula and reconciliation guide to define ledger boundaries and avoid double counting before those inputs reach the tool.