Of disputes bypass the merchant and go straight to the issuer.
Mastercard-sponsored Javelin research, 2026 →See the real cost
behind every dispute.
Find out whether a chargeback solution could save more than it costs. Model your current losses, test a provider scenario, and see the break-even point before you buy.
Average third-party and internal cost per chargeback—before lost goods or services.
Mastercard-sponsored Javelin research, 2026 →Forecast global chargeback value by 2029.
Mastercard / Datos Insights, updated 2026 →Built for teams using
WHAT YOU GET
Know if a solution can pay for itself.
Turn a vague sales promise into three numbers you can evaluate: today's cost, the possible net benefit, and the break-even point.
See what disputes cost now
Start with dispute volume, average value, processor fees, current win rate, and internal handling time.
Test a provider scenario
Enter an estimated avoidable share and monthly solution cost instead of relying on a headline savings claim.
Find the break-even point
See the annual net benefit, modeled ROI, and how many cases must be avoided before the solution pays for itself.
NET BENEFIT CALCULATOR
See if prevention could cost less than disputes.
Adjust your baseline and a hypothetical provider scenario. The result shows what must be true for the economics to work—not a promise of future savings.
The calculator uses operational estimates only. Do not enter card numbers, customer names, or order-level information.
Net benefit after solution cost
Based on 216 disputes per year, a 30% avoidable share, and the assumptions entered.
Illustrative planning estimate only. “Avoidable share” is a user assumption, not a Chargeback Lens forecast. Prefilled values are editable examples, not market benchmarks. Results do not predict provider performance or guarantee savings.
EDITORIAL PRINCIPLES
Useful comparisons need visible assumptions.
No pay-to-rank placements
Commercial relationships will be disclosed and will not determine the order of recommendations.
Published methodology
Cost and recovery assumptions will be shown alongside results so readers can evaluate the calculation.
Claims tied to sources
Provider features and public pricing will be reviewed against current first-party information before publication.
FOR SOLUTION PROVIDERS
Help merchants understand where your solution fits.
Chargeback Lens provides independent cost-analysis resources for small and midsize ecommerce teams. We welcome factual product information, documentation links, and partner-program details for editorial review.
Contact our partner desk ↗A commercial relationship does not guarantee coverage or favorable placement.